WHEN SUPPORT BREAKS DOWN

Tired of Chasing Your NDIS Provider - Only to Watch Support Fall Apart After Onboarding?

Carismatic Home Care provides stable, well-organised in-home and community support for psychosocial and complex participants - built to hold together long-term, not break down when things get hard.

We manage provider transitions carefully, so support stays stable.

WHEN SUPPORT BREAKS DOWN

Tired of Chasing Your NDIS Provider - Only to Watch Support Fall Apart After Onboarding?

Carismatic Home Care provides stable, well-organised in-home and community support for psychosocial and complex participants - built to hold together long-term, not break down when things get hard.

We manage provider transitions carefully, so support stays stable.

7–8 Years Leadership Experience

8 Active Participants - By Design

2+ Years Average Participant Retention

Fast, Clear Communication

Practical Support.

Clear Communication.

Real Follow-Through.

We provide in-home and community-based NDIS support designed to stabilise care, reduce stress, and support psychosocial and high-risk participants properly.

  • In-Home Support

    Stable daily support that doesn’t fall apart after onboarding.

    We deliver consistent in-home care with the right staff in place from day one, so routines stick, risks are managed, and everyone involved has confidence in the support setup.

  • Community Access

    Support that helps participants reconnect with the world - safely. From appointments to social and community activities, we support participants to engage confidently outside the home, with staff who understand mental health, behaviour, and boundaries.

  • Respite Support

    Reliable relief when families and carers need a break.

    Our respite services are organised, responsive, and built around safety and continuity - giving carers peace of mind, not more coordination work.

Free initial conversation to confirm suitability

HOW IT WORKS:

Peace of Mind - In 3 Clear,

Structured Steps

Tell Us About

the Situation

Start by filling out the short form. This helps us understand the participant’s needs, risks, and urgency before we connect - so the conversation is focused and productive from the start.

We Assess

Suitability Honestly

Our team reviews the information and has a follow-up conversation to confirm whether we’re the right fit. If we can support the situation properly, we’ll explain how. If not, we’ll be upfront.

STEP-3

Support Is

Set Up - Properly

Once approved, we organise the right staff, structure, and communication systems before services begin. From there, we stay involved to ensure support remains stable and consistent over time.

5 REASONS COORDINATORS & FAMILIES CHOOSE CARISMATIC

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We Don’t Say Yes Unless We’re Ready

We work closely with families, not just participants - keeping you informed, involved, and supported at every stage.

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Built for Psychosocial & High-Risk Support

Our leadership understands complexity. We’re experienced in mental health, psychosocial disability, and situations where things can escalate if mishandled.

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Strong Backend Systems

Clear processes, internal communication, and accountability mean support doesn’t fall apart after onboarding.

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Clear, Proactive Communication

Families and coordinators aren’t left guessing. We communicate early, clearly, and consistently.

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Experienced Leadership

Our director brings 7–8 years across support work, coordination, and case management, so decisions are informed, not reactive.

Free, no-obligation call

Real Support. Real People.

Real Follow-Through.

Carismatic's 24/7 availability has been invaluable. Knowing that support is available whenever I need it gives me and my family peace of mind. Their flexibility and dedication to providing individualized care are truly exceptional.

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David K

The support workers from Carismatic are not just skilled professionals; they're also incredibly kind and compassionate individuals. They treat my mom with respect and dignity, and they always go the extra mile to make her feel comfortable and cared for.

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Susan

Carismatic has been a lifeline for our family. Their support worker, Sarah, is absolutely wonderful. She's not just a caregiver; she's a companion for my dad. The personalized care plan they developed has made a world of difference in his quality of life.

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The Miller Family

Start With an Honest Conversation

Frequently Asked Questions

Do you support psychosocial and high-risk participants?

Yes. This is one of our core areas of focus.

Our leadership has extensive experience across psychosocial disability, mental health, and higher-risk situations, and our services are designed to manage complexity, not avoid it.

How is Carismatic different from other NDIS providers?

We operate as a strong backend provider.

That means clear communication, structured systems, careful intake, and accountability — so support doesn’t fall apart after onboarding. We prioritise stability and follow-through over volume.

How quickly can support start?

It depends on availability and suitability.

We move quickly where we can, but we don’t rush onboarding if the right staff or systems aren’t ready. Our goal is to set support up properly from the start, not patch things later.

We keep capacity intentionally limited so psychosocial and high-risk support is set up properly — with the right staff, systems, and follow-through from the start.

We keep capacity intentionally limited so psychosocial and high-risk support is set up properly — with the right staff, systems, and follow-through from the start.

© Carismatic Home Care 2025

Carismatic Home Care collects and uses your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). We are committed to protecting your privacy and only collect data necessary to provide our services, improve your experience, and comply with legal obligations.